Sale items are available for exchanges only (pending availability). Otherwise all sales on discounted items are final. If you used a discount code of 20% or more, your purchase is considered an on-sale purchase and is only eligible for exchanges. Exceptions include any item in the 2018 Butterfly Collection which are eligible for a full refund.
You may return non-sale items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise you are responsible for shipping charges to and from.
You should expect to receive your refund upon receipt of the returned item.
If you need to return an item, simply send it back to:
Spirit Dress Shipping & Receiving
Attn: Shelly Wood
609 Bayou Bend Drive
Deer Park, TX 77536
PLEASE NOTE THAT ANY DISCOUNTED OR SALE ITEMS RETURNED WILL BE ISSUED STORE CREDIT.
Be sure to note your order number somewhere on the package, or include the original packing slip/receipt inside.